COVID-19 CEO Message

Fellow Canadians,

Much has changed recently due to the global COVID-19 pandemic. We wanted to take the opportunity to communicate changes that are occurring within our 900+ pharmacies and update you on our response to this challenge so far.

At our core, pharmacy is an essential healthcare service and we are focused on the delivery of healthcare to the families of our communities. To support this focus, our locally owned and operated pharmacies are adopting the following changes:

  • Additional cleaning and sanitizing protocols in the pharmacy
  • Adjusted pharmacy hours 
  • Installation of plexi-glass around counters in many locations to protect both you and pharmacy staff 
  • Limiting the number of people in the pharmacy at one time
  • Encouraging social distancing in the pharmacy
  • Offering no contact deliveries in many of our locations

Our pharmacies are extremely busy with the demands of this pandemic. You can help support us and ensure a smoother experience by doing the following:

  • If you do not feel well, please do not visit our pharmacy and instead contact your provincial health authority. We have them listed here.
  • Use the telephone or our app for your prescription needs instead of dropping off in person
  • Above all, please be patient and know we are working hard to serve you

PharmaChoice Canada is working to support you and our pharmacies by:

  • Sourcing personal protective equipment (PPE) supplies for pharmacy staff to wear in order to better protect everyone
  • Communicating daily with our pharmacies on pandemic best practices 
  • Head office staff are working remotely to help flatten the curve of the COVID-19 spread

Our pharmacies are locally owned and operated. We are your friends and neighbours that you trust to provide your healthcare and advice.  We are working extremely hard to ensure we are delivering you and your family the best healthcare possible.

The experience you have visiting our pharmacies may feel like it is changing, but one thing that will not change is the commitment of over 2500 PharmaChoice and RxHealthMed pharmacy professionals and staff to the betterment of your health.

By working together and supporting each other, we will get through this Canada.

Best Regards,

Grady Brown
Co-CEO PharmaChoice Canada

Calvin LeRoux
Co-CEO PharmaChoice Canada